Salon Policy
Luxury nail & spa care, crafted for your relaxation
At Nail Eden we create a calm and intentional experience for every guest. To help us maintain a serene atmosphere and provide the highest level of care, please review the guidelines below.
Appointments & Timing
• Please arrive 10-15 minutes early to unwind and enjoy a complimentary beverage before your service.
Communication & Comfort
• Please let us know about any allergies, sensitivities, or health concerns prior to your service.
• Please share your preferences at the start of your service so we can tailor your experience exactly to you.
• If anything feels uncomfortable at any point, please tell us to make your experience perfect we’re here.
• Pricing may vary based on length, shape, design, or complexity. Feel free to confirm with your technician before we begin.
Atmosphere
• Our salon is a smoke-free environment, including e-cigarettes and vaporizers.
• Please keep mobile devices on silent or vibrate to maintain a calm, relaxing atmosphere.
• Our space is designed as a quiet retreat, please keep conversations soft to respect everyone’s relaxation.
• To keep the space safe and serene, children under 4 may not accompany you during your visit.
Personal Belongings
• Please keep personal items within reach during your service. While we’re happy to assist when possible, we cannot be responsible for lost or damaged belongings, including gift cards.
Service Concerns
• If you have any concerns about your service, please contact us within 3 days so we can best support you.
• Corrections related to personal preference or changes of mind may not be complimentary.
• We reserve the right to refuse service for reasons including, but not limited to safety concerns, medical conditions, or inappropriate behavior.
• All services are non-refundable.
“Thank you for helping us keep Nail Eden a sanctuary for calm, beauty, and care.”